The digital transformation market is expected to be worth approximately $1,759.4 billion by 2028.
While this is excellent for businesses, it leaves you with one key question. Do you hire an internal IT team or consider information technology outsourcing?
Answering this question can be challenging, as there are pros to both options. But, outsourcing is better than maintaining an in-house technology support team.
Don’t believe us? Here are some of the reasons most businesses move towards outsourcing.
1. Expertise
Many businesses operate on limited budgets, forcing them to hire one-person IT teams. This means that their employees have to know how to handle different things.
Focusing on too many things doesn’t leave room for gaining expertise. So, you’ll find most of these businesses dealing with IT inefficiencies.
You never have to deal with this when you outsource since IT service providers only hire experts. They have different people who assess efficiencies in various IT areas. Specializing in one key area allows the staff to keep up with the latest best practices.
2. Cost-Efficiency
You’ll incur regular hardware and software costs with an in-house support team. You’ll also incur costs associated with salaries, employee benefits, and IT department overheads.
Outsourcing costs are only a fraction of the cost of maintaining a whole team. That’s because you won’t incur software and hardware upgrade expenses. Also, you’ll only need to pay for the services offered, so you won’t incur monthly costs.
3. Access to Vital Technology
Your systems can quickly become obsolete since technology is ever-changing. Keeping up with upgrades is expensive, so you may choose to work with inefficient systems. This slows down processes and puts you at risk of cyberattacks.
The best way to prevent this is to hire an IT service provider. Since technology is their core business, they can keep up with developments.
Industries like the healthcare industry rely heavily on the latest technologies. Healthcare IT Services providers use these tools to ensure the accuracy of billing data.
4. 24/7 Support
The greatest drawback of an in-house team is that it’s not always available. Most IT employees will only offer support when your regular operations are open. Your business is also at the mercy of work breaks, which may leave you exposed during emergencies.
With outsourcing, you can be at peace knowing that there’s 24/7 monitoring of all your systems. Service providers understand the need for regular support, thus their 24/7 services.
5. Focus on Core Business Operations
Maintaining an in-house team means you have to review their work constantly. This takes your focus away from other tasks that contribute to your revenue.
Outsourcing your IT needs allows you to focus on your business’s primary operations. This reduces your workload and drives revenue. You don’t need to supervise your chosen service provider since they’re experts.
Enjoy the Benefits of Information Technology Outsourcing
Most businesses are moving toward information technology outsourcing for various reasons. It gives them access to experts they can’t afford to maintain in-house.
It also saves them money and allows them to focus on their core operations. Don’t miss out on these benefits and more.
Have you enjoyed this article? If so, check out the Technology section of our blog for more content like this.
